Wednesday, January 26, 2011
To understand the rise of China to superpowerdom, the West must recognize that China is (i) a 'civilization state' unlike a nation-state in the Western model (and thus able to sustain 'one country-many systems') (ii) largely ethnically homogenous (unlike any nation of comparable population) and (iii) a society revering the State as a family patriarch, without the Western notion of minimal government.
Tuesday, January 25, 2011
Healthcare delivery is not just about conveying information to people, but convincing them to make behavioral changes and aiding decision-making, for example by replacing illegible fine-print drug information sheets with a compact 'Drug Facts' box in ads; and making lab reports more readable and actionable with full-colour graphic summaries, inbuilt glossaries and suggested followups.
Friday, January 21, 2011
All civil strife begins with negative 'other-izing' talk and one way to counter this is by taking the Other (eg. a Democrat if you are a Republican or vice versa) to lunch and asking 3 questions: Share some of your life experiences with me. What issues deeply concern you? What have you always wanted to ask someone from the other side?
Introducing more rules and rewards under the pretext of making organizations more reliable, ends up demoralizing professional activity by addicting people to incentives, and Practical Wisdom is the will and skill to know how and when to bend the rules, but only in the service of the right aims, harming neither others nor ourselves in the process.